Our Privacy Policy

Thank you for supporting NatalieDespiau.com. To protect your personal data when you enjoy our website www.nataliedespiau.com, we draw up this privacy policy, which is actually a contract governing your using of our services.

Definition of personal data.

Personal data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.


What Personal Data do we collect?

Depending on the products and services you choose, we collect different kinds of personal data from or about you. We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, phone number, mailing address, password, social media communications); payment details (including credit card information), comments, feedback, product reviews, appointment reason, recommendations, and personal profile.

How do you collect information?

When you conduct a transaction on our website, subscribe to our monthly newsletter or post our blog articles or videos in your social media profile as part of the process, we collect personal information you give us such as your name, profile name, and email address. Your personal information will be used for the specific reasons stated above only. When you book an appointment through the website, the information we collect is for service purposes provided by NatalieDespiau.com and requested by you.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a security system. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


Do we use cookies and other tracking tools?

No. In NatalieDespiau.com and/or Natalie Despiau Coaching Services, we do not use cookies or tracking tools. We only utilize the information provided by you for service and marketing purposes.


How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at Natalie@NatalieDespiau.com or send us mail to: Natalie Despiau, 1500 Plantation Oaks Dr. apt 2102, Roanoke, TX, 76262.


Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at Natalie@NatalieDespiau.com or send us mail to: Natalie Despiau, 1500 Plantation Oaks Dr. apt 2102, Roanoke, TX, 76262.

© 2018 by Natalie Despiau. Proudly created with Wix.com

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